Refund Policy

Thank you for shopping at Valeny Store!

We offer refund and/or exchange within the first 30 days of your purchase. If 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for refunds and exchanges

• Your product key must be unused.

• To complete your return, we require a receipt or proof of purchase.

changes (if applicable)

We only replace the items if they are defective. If you need to change it for the same item, please send us an email at sotrasport@valenystore.com.mx

Non-refunding cases

digital products They will not be reimbursed if they have already been used. Be sure to buy the correct one.

Shipping

• Any product purchased will be sent to your email address provided at the time of payment.

• No physical products are sent to the customer's billing address.